Utility Bills include charges for water, sewer, stormwater, and garbage collection. They must be paid by the 28th of each month to avoid a penalty. You may pay your bill by mail, have it automatically debited from your chacking account or online using a credit/debit card as described below.
Payment by Mail Payment can be made by mail, by visiting the Clerk-Treasurer's Office during normal business hours, or placed in the gray drop box located at the curb next to the U.S. mailbox. The stub with your name and address must accompany your payment (check or money order only for the drop box payments). Payment Automatically Debited from Checking Account You can pay your monthly utilities bill electronically by using Auto Debit from you checking account. How Auto Debit works: - Sign up by returning the Authorization Application for Auto Debit below
- You will receive notification of the payment amount at least ten (10) days before the withdrawal date.
- On the payment date, your payment will be withdrawn from your specified account
- Your payment is made automatically. NO hassles and NO late fees
Click below to download an Authorization Application for Auto Debit  Authorization Application for Auto Debit
NOTE: You will require the Adobe Acrobat to view this file, if you do not have this program, click below to download the FREE viewing software from Adobe. After you have successfully downloaded the file follow the instruction to install the program.
Payment Online (Credit or Debit Cards) You can pay your monthly utility bill securely online by using your Credit or Debit Card by clicking here or by calling (866) 480-8552, 24 hours a day / 7 days a week. These payment options are provided by PayGOV.US on behalf of the Town of Dyer, PayGOV.US does charge a convenience fee for these payments, however, you will be shown the exact amount of this fee prior to completing the transaction, at which time you may proceed or cancel this payment method. The provided toll free number is provided by PayGOV.US solely for the purposes of making payment on your utility bill, if you have questions concerning your bill please contact the Clerk-Treasurer's Office directly at (219) 865-2421. Please be sure to have your utility bill and credit or debit card with you when you log on. The system will then prompt you for the following information: - Account Number
This is the account number as it appears on your bill
- Purpose of Payment
Please enter "Utility Bill"
- Name
Your name as it appears on your bill
- Billing Address
Your street address as it appears on your bill
- Daytime Phone Number
The best number to contact you during the day
Follow the remaining prompts to enter your charge card information and to complete the transaction. You will be given the option to either print a receipt or have the receipt emailed to you. Utility billing personnel will post your payment on the next business day but your payment will be recorded as effective the day you complete the transaction. To be considered on time, your online payment must be recorded by midnight of the stated due date. Delinquent Accounts If at any time it becomes necessary to remove a water meter or disconnect water service to a customer, for non-payment of charges or at the customer's request, a fee in the amount of fifty dollars ($50.00) shall be paid by the customer. If at any time it becomes necessary to reconnect a water meter or connect water service to a customer, a reconnection fee in the amount of fifty dollars ($50.00) shall be paid by the customer prior to reconnection of water service. In the event that the request for removal or the disconnection of water service or the reconnection of water service is done, at the customer’s request, during non Town of Dyer business hours, each of said fees shall increase by twenty-five dollars ($25.00). (Ord. No. 84-21, § 2, 5-10-84; Ord. No. 2008-12, 9-17-08) |